Velo Velo

Yes, we offer refunds in gift card and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., archive sale items, refurbished products] are not eligible. To return or exchange an item, please contact customer services on support@velovelocycle.com. Refunds will be processed in gift card by email.

Yes, we offer refunds in gift card and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., arch

Do you offer refunds or exchanges?

How do I find out about rides and events?

What is the crash policy?

How do I submit a warranty claim?

How do I make a return?

What do I do if I receive the wrong item in my order?

What happens if my package is lost or arrives in a damaged state?

Can I buy limited edition collection online?

How do I know the item is available in store?

Can I try the kit in-store?

How do I wash my kit?

Product Care

Do you offer free shipping?

How long does delivery take?

What is your shipping policy?

How do I track my order?

Can I request for self pick up?

Shipping and Delivery

Can I edit or add anything to my order?

How do I cancel my order?

Can I stack promo/discount codes?

How do I apply promo/discount codes?

Can i exchange, return or get a refund for sales items?

Ordering

Do you offer refunds or exchanges?Updated a year ago