Velo Velo

There are many ways to find out about our rides and events.Follow us on Strava page<ul><li><a href="https://www.strava.com/clubs/1162727" rel="noopener noreferrer" target="_blank">Pas Normal Studios - Singapore</a></li><li><a href="https://www.strava.com/clubs/173418?oq=velo" rel="noopener noreferrer" target="_blank">Velo Velo SG</a></li></ul>Follow us on Instagram<ul><li><a href="https://www.instagram.com/pasnormalstudios_singapore" rel="noopener noreferrer" target="_blank">Pas Normal Studios - Singapore</a></li><li><a href="https://www.instagram.com/velovelo.sg/" rel="noopener noreferrer" target="_blank">Velo Velo SG</a></li></ul>

There are many ways to find out about our rides and events. Follow us on Strava page. Follow us on Instagram

How do I find out about rides and events?

Do you offer refunds or exchanges?

What is the crash policy?

How do I submit a warranty claim?

How do I make a return?

What do I do if I receive the wrong item in my order?

What happens if my package is lost or arrives in a damaged state?

Can I buy limited edition collection online?

How do I know the item is available in store?

Can I try the kit in-store?

How do I wash my kit?

Product Care

Do you offer free shipping?

How long does delivery take?

What is your shipping policy?

How do I track my order?

Can I request for self pick up?

Shipping and Delivery

Can I edit or add anything to my order?

How do I cancel my order?

Can I stack promo/discount codes?

How do I apply promo/discount codes?

Can i exchange, return or get a refund for sales items?

Ordering

How do I find out about rides and events?Updated a year ago