Velo Velo

Our stocks are mostly online and you can check store availability with the steps below<ul style="list-style-type: circle;"><li>Select the item on our website</li><li>Go to check out</li><li>Under &quot;Delivery&quot; section, check if &quot;Pickup in Store&quot; is available.</li><li>If Yes, you can select the store.&#xA0;</li><li>If&#xA0;No, item is only available in warehouse.</li></ul>

Our stocks are mostly online and you can check store availability with the steps below

How do I know the item is available in store?

How do I find out about rides and events?

Do you offer refunds or exchanges?

What is the crash policy?

How do I submit a warranty claim?

How do I make a return?

What do I do if I receive the wrong item in my order?

What happens if my package is lost or arrives in a damaged state?

Can I buy limited edition collection online?

Can I try the kit in-store?

How do I wash my kit?

Product Care

Do you offer free shipping?

How long does delivery take?

What is your shipping policy?

How do I track my order?

Can I request for self pick up?

Shipping and Delivery

Can I edit or add anything to my order?

How do I cancel my order?

Can I stack promo/discount codes?

How do I apply promo/discount codes?

Can i exchange, return or get a refund for sales items?

Ordering

How do I know the item is available in store?Updated 9 months ago