We offer free shipping for orders over S$50 within the Singapore. For international order, shipping is free for orders over S$400, order will still be subjected to taxes and duties that are paid for by the customer.

We offer free shipping for orders over S$50 within the Singapore.For international order, shipping is free for orders over S$400, order will still be subjected to taxes and duties that are paid for by the customer.

Do you offer free shipping?

Local Delivery: Typically arrives within 2-4 business days. - not inclusive of the day of order- Weekend orders will only be proceed on the nearest working day. International Delivery: Typically arrives within 3-4 business days.- not inclusive of the

Local Delivery: Typically arrives within&#xA0;2-4 business days.&#xA0; - not inclusive of the day of order - Weekend orders will only be proceed on the nearest working day. International Delivery: Typically arrives within 3-4 business days. - not inclusive of the day of order - Weekend orders will only be proceed on the nearest working day.

How long does delivery take?

We at Velo Velo understands that you're excited about your purchase, and we love it when you're able to cycle happy. That's why we want to surprise you in terms of shipping. First, we ship GLOBALLY. Secondly, each parcel comes with a tracking code fo

We at Velo Velo understands that you&apos;re excited about your purchase, and we love it when you&apos;re able to cycle happy. That&apos;s why we want to surprise you in terms of shipping. First, we ship GLOBALLY. Secondly, each parcel comes with a tracking code for the ease of mind. Thirdly, we&apos;re using a reliable partner - DHL for global shipping so that you can track your parcel real time. All prices indicated are in Singapore dollars. <h3 id="a-shipping-fee">A) Shipping fee&#xA0;</h3>Singapore:&#xA0; FREE for purchase above SGD $50 SGD $5 shipping fee for order below SGD $50&#xA0;Outside of Singapore**SGD $50 shipping fee applies&#xA0;FREE shipping for purchases SGD$400 and above <h3 id="b-shipping-period-and-tracking">B) Shipping period and tracking&#xA0;</h3>Packing and arrangement of online orders are done on a daily basis (excluding Weekend). Please do allow 3-5 working days (not inclusive of pickup) for the courier to do it&#x2019;s delivery.We go the extra mile to register your purchase because we know how important it is to you. Yup that&apos;s right, enjoy registered mail at no extra cost. You can track your order via the tracking link send in the order confirmation email. Please allow 3 working days for the link to be updated.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer&apos;s responsibility. Please check with your country&apos;s customs office to determine what these additional costs will be prior to purchasing. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.**Prices quoted are all in Singapore dollars&#xA0;

What is your shipping policy?

Once your order has been placed, you will receive a confirmation email with your order details. After the order is process, you will receive an shipping email with a tracking number and a link to courier's tracking page. Click on the tracking number

Once your order has been placed, you will receive a confirmation email with your order details. After the order is process, you will receive an shipping email with a tracking number and a link to courier&apos;s tracking page. Click on the tracking number link or enter the tracking number into the courier&apos;s tracking page. Tracking information may not be immediately available after your order is placed. It can take up to 48 hours for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.

How do I track my order?

At check out, if all the items in cart is available at an outlet. An option for self pick up is available.If multiple store have all the items, you can select the store.Once your order has been picked and processed, you will receive an email stating

At check out, if all the items in cart is available at an outlet. An option for self pick up is available.If multiple store have all the items, you can select the store. Once your order has been picked and processed, you will receive an email stating the order is ready for pick up. Please inform the team your order number during collection.If store pick up is not available, It can only be send from warehouse.

Shipping and Delivery

Do you offer free shipping?

How long does delivery take?

What is your shipping policy?

How do I track my order?

Can I request for self pick up?